Shipping policy
SHIPPING POLICY
Processing time
Orders are processed within 2-5 business days after payment confirmation. During launch periods or promotions, processing may take slightly longer.
Shipping regions
We currently ship to the United States, Canada, and Singapore. Additional regions will be added over time.
Rates and delivery estimates
Shipping rates and estimated delivery windows are calculated and displayed at checkout based on your destination. Delivery estimates are provided by carriers and are not guaranteed.
Tracking
All orders include tracking. You will receive a tracking link by email once your order ships.
Customs and duties
For international orders, import duties and taxes may apply depending on your country and are the responsibility of the customer unless stated otherwise at checkout.
Lost or delayed packages
If your package appears lost or significantly delayed, contact us at admin@innorme.com and we will help resolve it.
Questions
Email admin@innorme.com.